Return Policy
Creator Series guitars may be returned within seven (7) days of delivery for a full refund, minus shipping costs. Buyer is responsible for return shipping costs.
Due to the nature of customization, any custom spec’d Custom Series guitar sales are final and may not be returned. Any Custom Series guitars in stock and spec’d out by JMG may be returned with seven (7) days of delivery, minus shipping costs. Buyer is responsible for return shipping costs.
Pickups may be returned within seven (7) days of delivery, minus shipping costs and a 10% restocking fee. Pickups must have not been altered or leads cut too short. If so, returns will not be accepted.
All returns must be in the same condition as received with no modifications or adjustments. Returns must be authorized by JMG.